A. Jain Store Policies


A. Jain Store Return Policy

We offer a 30-day Money Back Guarantee on almost every product we offer. Please email info@a-jain.com within 30 days of purchase date to organize a return.

Please email us at info@a-jain.com for a return address.

Order Cancellation Policy
Please submit any cancellation via email to info@a-jain.com within 1 business day.

Email cancellations must contain the following: First name, last name, email address, items you’d like removed from your order. This information must be identical to the information originally submitted on your order. Please provide contact information so that we may contact you if we have questions in regards to canceling your order.

Every effort will be made to accommodate the cancellation of your order, providing your order has not been charged and/or shipped out. In the event that a cancellation was submitted (via email or phone), and your order was shipped out after, we will gladly refund the complete balance charged including shipping. However, if the cancellation was documented as received after the order was shipped, we will refund the merchandise total less shipping.


Merchandise Warranty Policy

Shipping Costs
Customer assumes all costs in shipping to us, and we assume the cost in shipping back to the customer. All replacement/repaired products are shipped UPS Ground unless a rush is requested. The cost of such a shipping upgrade is to be paid by the customer prior to shipment.

Warranty Procedure
We suggest you contact our team first by sending a question to info@a-jain.com to determine whether the item is indeed defective before shipping. Then make an online return merchandise authorization (RMA) request. Please see Return Policy above for return shipping details.

90-Day Warranty
All products (unless specifically stated otherwise) carry an implied, industry-standard 90-Day warranty against defects due to manufacturing or failure. Warranty does not include any use of the product that does not fall into the designed use of the product as intended by the manufacturer.

Term/Termination of Web Hosting Agreement
The initial term of this Agreement shall be as set forth in the Order Form (the “Initial Term”). The Initial Term shall begin upon commencement of the Services to Customer. After the Initial Term, this Agreement shall automatically renew. ADDITIONALLY AFTER THE INITIAL TERM, YOU ACKNOWLEDGE, AGREE AND AUTHORIZE A. JAINE TO AUTOMATICALLY BILL AND/OR CHARGE ON YOUR CREDIT CARD FOR SUCCESSIVE TERMS OF EQUAL LENGTH AS THE INITIAL TERM, UNLESS TERMINATED OR CANCELLED BY EITHER PARTY AS PROVIDED IN THIS SECTION. The Initial Term and all successive renewal periods shall be referred to, collectively, as the “Term.”

This Agreement may be terminated by either party by giving the other party thirty (30) days prior written notice (subject to an early cancellation fee payable by Customer as provided below), by a-jain.co in the event of nonpayment by Customer, by a-jain.co, at any time, without notice, if, in a-jain.co’s sole and absolute discretion and/or judgment, Customer is in violation of any term or condition of the this Agreement and related agreements, AUP, or Customer’s use of the Services disrupts or, in a-jain.co’s sole and absolute discretion and/or judgment, could disrupt a-jain.co’s business operations, and/or If you cancel this Agreement prior to the end of the Initial Term or any Term thereafter,
you shall be obligated to pay all fees and charges accrued prior to the effectiveness of such cancellation, a-jain.co shall refund to you all pre-paid fees for basic hosting services (shared, dedicated and/or managed) for the full months remaining after effectiveness of cancellation (i.e., no partial month fees shall be refunded), less any setup fees and any discount applied for prepayment, you shall be obligated to pay 100% of all charges for all Services for each month remaining in the Term (other than basic hosting fees as provided in (ii) above) and (iii) you shall pay an early cancellation fee of $50.00. Any cancellation request shall be effective thirty (30) days after receipt by a-jain.co, unless a later date is specified in such request.
a-jain.co may terminate this Agreement if the Services are prohibited by applicable law, or become impractical or unfeasible for any technical, legal or regulatory reason, by giving Customer as much prior notice as reasonably practicable or immediately by giving written notice to Customer, if a-jain.co determines in good faith that Customer’s use of the Customer website or the Customer Content violates any term or condition. If a-jain.co cancels this Agreement prior to the end of the Term for your breach of this Agreement and related agreements, the Customer’s use of the Services disrupts, a-jain.co shall not refund to you any fees paid in advance of such cancellation and you shall be obligated to pay all fees and charges accrued prior to the effectiveness of such cancellation; further, you shall be obligated to pay 100% of all charges for all Services for each month remaining in the Term and a-jain.co shall have the right to charge you an administrative fee of $50.00.

Upon termination of this Agreement for any cause or reason whatsoever, neither party shall have any further rights or obligations under this Agreement, except as expressly set forth herein. Termination of this Agreement and retention of pre-paid fees and charges shall be in addition to, and not be in lieu of, any other legal or equitable rights or remedies to which a-jain.co may be entitled.


A. Jain Store Out of Stock Policy

The most important thing to keep in mind when ordering is that our stock balances fluctuate with sales demand and stock that we receive from the manufacturers. If the item is identified as “Out of Stock”, please email us at info@a-jain.com about whether we can special order the item for you. If this is the case, we will ship it to you as soon as we get it. Most items ship within 2 weeks.

Just because the item you ordered is NOT identified as out-of-stock does not necessarily mean that it will be in-stock at the moment you order it. We will notify you if the item you ordered is out-of-stock. We first try to reply via email and give you 3 days to reply. If we have not heard from you we will then try to call you at the numbers you provide with your order. Be sure to give us your current email address and phone number.

Some items are listed for sale on our web site that have not been released from the manufacturer yet. We place these items on the web site so that consumers may pre-order the items. Pre-orders are reserved with payment up front on a first come, first served basis. You may also request to be placed on a “notify list” and we will let you know when products are in-stock and available for delivery. Be advised that prepaid orders always get priority for delivery.

Many out-of-stock items are excellent products and are available for purchase, but we do not always stock these items in inventory. We will be happy to special order these items for you in a timely fashion. Again, most items ship within 2 weeks.


A. Jain Website Policies

Web Site Terms and Conditions of Use

1. Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

2. Use License

  1. Permission is granted to temporarily download one copy of the materials (information or software) on A. Jain’s web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
    1. modify or copy the materials;
    2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    3. attempt to decompile or reverse engineer any software contained on A. Jain’s web site;
    4. remove any copyright or other proprietary notations from the materials; or
    5. transfer the materials to another person or “mirror” the materials on any other server.
  2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by A. Jain at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

  1. The materials on A. Jain’s web site are provided “as is”. A. Jain makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, A. Jain does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall A. Jain or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on A. Jain’s Internet site, even if A. Jain or a A. Jain authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on A. Jain’s web site could include technical, typographical, or photographic errors. A. Jain does not warrant that any of the materials on its web site are accurate, complete, or current. A. Jain may make changes to the materials contained on its web site at any time without notice. A. Jain does not, however, make any commitment to update the materials.

6. Links

A. Jain has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by A. Jain of the site. Use of any such linked web site is at the user’s own risk.

7. Site Terms of Use Modifications

A. Jain may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

8. Governing Law

Any claim relating to A. Jain’s web site shall be governed by the laws of the State of New York without regard to its conflict of law provisions.

General Terms and Conditions applicable to Use of a Web Site.


Privacy Policy

A. Jain Jewelry, LLC (A. JAIN) Center Statement of Privacy.
A. JAIN is committed to protecting your privacy. This Statement of Privacy applies to A. JAIN’s website and governs data collection and usage at all A. JAIN sites and services; it does not apply to other online or offline sites, products or services. Please read the A. JAIN Statement of Privacy. A. JAIN has an eCommerce component to the website. Personal information of all users is collected, used and disclosed as described in this Statement of Privacy.

Collection of your Personal Information
As an e-Commerce website, A. JAIN collects personal information, such as your e-mail address, name, home or work address or telephone number. Information collected by A. JAIN is used solely for the purpose of billing and shipping your online purchases. A. JAIN does not collect any information about your computer hardware and software.

A. JAIN encourages you to review the privacy statements of websites you choose to link to from A. JAIN so that you can understand how those websites collect, use and share your information. We are not responsible for the privacy statements or other content on websites outside of the A. JAIN website.

Use of your Personal Information
A. JAIN and its operational service partners collect and use your personal information to process product orders and deliver the products requested. It is possible that A. JAIN may also use personal information to inform you of other products or services available from A. JAIN and its affiliates. A. JAIN may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. A. JAIN does not sell, rent or lease its customer lists to third parties.
We occasionally hire other companies to provide limited services on our behalf, such as processing transactions and performing statistical analysis of our services, as well as contact storage and communications (see here and here). We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of your information and are prohibited from using that information for any other purpose.

A. JAIN does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

A. JAIN may access and/or disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on A. JAIN or the site; (b) protect and defend the rights or property of A. JAIN including its website; or (c) act under exigent circumstances to protect the personal safety of users of A. JAIN or the public.

Personal information collected on this site may be stored and processed in the United States or any other country in which A. JAIN or its affiliates, subsidiaries or agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country. A. JAIN abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data.

Control your Personal Information
A. JAIN offers its customers choices for the collection, use and sharing of personal information. You may notify us of your preferences by emailing info@a-jain.com. Please be sure to provide complete account information so we can identify you in our records.

You may also stop the delivery of future promotional e-mail from A. JAIN by responding directly to any email you receive with a request to remove you from the mailing list.

Security of your Personal Information
A. JAIN is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. When we transmit highly confidential information (such as a credit card number) over the Internet, we protect it through encryption throughout.

Changes to this Statement
A. JAIN will occasionally update this Statement of Privacy to reflect company and customer feedback. If there are material changes to this Statement or in how A. JAIN will use your personal information, A. JAIN will prominently post such changes prior to implementing the change. A. JAIN encourages you to periodically review this Statement to be informed of how A. JAIN is protecting your information.